| Heading: |
Social Security Benefits: Disability |
| Question ID: |
1808399 |
| UIN: |
56668 |
| House: |
Commons |
| Date tabled: |
2025-06-02 |
| Asking Member ID: |
5070 |
| Asking Member display name: |
Lisa Smart
|
| Asking Member handle: |
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| Asking Member Twitter reference: |
Lisa Smart
|
| Member interest: |
false |
| Question text: |
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that Disability Assessors who conduct assessments on the telephone are trained to appropriately interact with people who find phone calls difficult or stres |
| Is named day: |
false |
| Date of holding answer: |
|
| Date answered: |
2025-06-09 |
| Date answer corrected: |
|
| Is holding answer: |
false |
| Is correcting answer: |
false |
| Answering Member ID: |
163 |
| Answering Member display name: |
Sir Stephen Timms
|
| Answering Member handle: |
stephenctimms
|
| Answering Member Twitter reference: |
@stephenctimms
|
| Correcting Member ID: |
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| Correcting Member display name: |
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| Correcting Member handle: |
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| Correcting Member Twitter reference: |
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| Answer text: |
The Department for Work and Pensions (DWP) understands that attending an assessment can be a stressful experience for some claimants. That is why we prioritise using existing paper-based evidence to determine benefit entitlement wherever possible. As part... |
| Original answer text: |
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| Comparable answer text: |
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| Answering body ID: |
29 |
| Answering body name: |
Department for Work and Pensions |
| Tweeted: |
true |