| Heading: |
Telecommunications: Consumers |
| Question ID: |
1786394 |
| UIN: |
39654 |
| House: |
Commons |
| Date tabled: |
2025-03-19 |
| Asking Member ID: |
5111 |
| Asking Member display name: |
Martin Wrigley
|
| Asking Member handle: |
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| Asking Member Twitter reference: |
Martin Wrigley
|
| Member interest: |
false |
| Question text: |
To ask the Secretary of State for Science, Innovation and Technology, what plans his Department has to enable Ofcom to regulate poor customer service. |
| Is named day: |
false |
| Date of holding answer: |
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| Date answered: |
2025-03-28 |
| Date answer corrected: |
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| Is holding answer: |
false |
| Is correcting answer: |
false |
| Answering Member ID: |
1446 |
| Answering Member display name: |
Chris Bryant
|
| Answering Member handle: |
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| Answering Member Twitter reference: |
Chris Bryant
|
| Correcting Member ID: |
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| Correcting Member display name: |
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| Correcting Member handle: |
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| Correcting Member Twitter reference: |
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| Answer text: |
Ofcom’s principal duty, established by the Communications Act 2003, is to further the interests of citizens and consumers, and Ofcom sets its regulatory framework to promote good outcomes for consumers, in line with this duty.For telecoms, Ofcom has a dut... |
| Original answer text: |
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| Comparable answer text: |
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| Answering body ID: |
216 |
| Answering body name: |
Department for Science, Innovation and Technology |
| Tweeted: |
true |